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Online and Mobile Tools

Published Oct 28, 24
0 min read


Cadillac Motors recognizes the importance of vehicle maintenance and makes it easy for customers to find service information. Ranging from online tools to in-person service, Cadillac employs a range of approaches to ensure customers are well-informed about their vehicle’s requirements.

The MyCadillac app serves as a centralized digital platform where Cadillac owners can view maintenance alerts. This mobile app sends personalized notifications about routine services, safety issues, and service needs based on the car type and distance covered. In addition to this, the app enables owners to schedule service appointments with nearby service centers, view current service offers, and monitor the health of their vehicle.



The Cadillac Owner Center, available through Cadillac's main webpage, complements the app by offering detailed information such as PDF guides, service calendars, and warranty details. It enables users to monitor of their vehicle’s service history and provides information on certified repair shops.

Dealership Communication

Cadillac's dealership network plays a key role in providing maintenance guidance to drivers. During visits, the service advisors go over recommended maintenance tasks and address potential issues with the customer. They provide a detailed breakdown of what the procedure includes, the time needed, and the expenses. Dealerships also ensure that maintenance logs are kept electronically, allowing for users to see all past maintenance of their vehicle.

In-Vehicle Technology



Modern Cadillac vehicles are equipped with smart technology that give service reminders and notices directly on the vehicle's dashboard. These reminders are calculated by the vehicle’s mileage and driving habits, making certain that users are notified when it’s time for tasks such as fluid checks, tire rotations, or brake service. The vehicle dashboard gives specifics of each alert, including what needs to be serviced and its necessity for the vehicle’s life and performance.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac provides paper owner’s manuals that include a full service calendar, information on proper vehicle care, and fluid specifications. These guides cover topics such as tire maintenance, fluid types, and service intervals, providing users with a complete resource to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform features a range of educational videos and how-to guides that address basic services, such as checking fluid levels, changing a tire, or interpreting alerts. These resources empower Cadillac owners to be proactive about their vehicle's care while learning about the significance of timely servicing.

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